How to Use our ServiceComplete an online quotationNavigate to the home page and choose the quote option. You will be asked to enter certain details to enable the system to calculate the total conveyancing transaction cost. We believe that this is one of the most comprehensive quotations available on the Internet, detailing many different types of searches that you may require, stamp duty and land registration fees. Complete the Instruction FormIf you are happy with our quotation and will require our services within the next month, you can accept it and instruct immediately from the "instruct us now" option. Please only instruct us if you are sure that you really will require our service within the next month. We collect the key information about your transaction and confirm receipt of your instruction by return email. All information is stored on a secure server, where your confidentiality is paramount. Your details will not be shared with any third party without your specific authorisation. Download your formal instruction documentsYour details will be checked and your case assigned to a qualified conveyancer. We will confirm your instruction by return email and send out your Welcome Pack within 24 hours of receipt of your instruction, your instruction will be dealt with the following Monday if submitted over the weekend. Receive your Secure Case Tracker Login.A case tracking file will also be opened and you will be notified of your login details. Complete forms and return to us asap!It is important that you return documents requested by us as promptly as possible as no work can be done on your file until your formal instructions are received. This is one of the biggest delays in the conveyancing process. No Completion - No FeeHL Interactive operate a no completion, no fee policy. You will not be charged for a cancelled transaction. You will, however, be responsible for any disbursements already paid out on your behalf, which is standard practice. |
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